JigSaw Land
Help Center & Knowledge Base

Frequently Asked Questions

Everything you need to know about playing 3D jigsaw puzzles, 3D camera controls, daily streak rules, custom photo privacy, keyboard shortcuts, and device performance.

🎮 3D Gameplay & Camera Controls
How do I drag and connect 3D puzzle pieces?

Click, tap, or drag any extruded piece on the board. When you bring a piece close to its correct location or next to a matching connected piece, it will automatically snap into place with a satisfying magnetic click sound.

How do I rotate, tilt, and pan the 3D table?

Click and drag on the empty felt background to orbit and tilt the camera in 3D. Hold the Spacebar (or click the Hand Pan tool in the top dock) and drag to pan across the table. Use your mouse scroll wheel or pinch on touchscreens to zoom in and out.

What do the buttons in the top floating dock do?

The top dock provides quick access to essential tools: Quick Daily Challenge, Photo Search Gallery, Pan Mode, Guide Image Preview, and Scatter Along Borders (S) to organize unplaced pieces along the perimeter tray.

How do connected piece clusters work?

When two or more matching pieces interlock, they form a unified cluster. You can click and move the entire cluster together as a single solid unit.

🔥 Daily Challenges & Streak Streaks
When does the Daily Puzzle challenge reset?

A fresh featured HD puzzle is unlocked every day at midnight (00:00 local time). Every player globally receives the identical daily puzzle, making it fun to compare completion times with friends.

How do I maintain my Daily Streak?

Complete at least one daily puzzle every consecutive calendar day. Your streak counter will display on the top badge (🔥 1 Day, 2 Days, etc.) and save securely to your browser storage.

Can I challenge my friends to beat my time?

Yes! Upon completing any puzzle, click "Challenge a Friend" in the victory screen to copy a unique deep-link containing your target time. When your friend opens the link, a target banner will challenge them to beat your score.

📷 Custom Photos & Zero-Upload Privacy
Are my personal uploaded photos stored on your servers?

Absolutely not. All image processing, slicing, and 3D extrusion happen 100% locally inside your web browser via client-side JavaScript. Your personal family or vacation photos never leave your device.

What image formats and file sizes are supported?

JigSaw Land supports JPG, JPEG, PNG, WebP, and GIF images of any resolution. For best results, use sharp photos with good contrast and clear visual focal points.

💻 Technical, Shortcuts & Troubleshooting
What keyboard shortcuts are supported?

You can use the following quick hotkeys:

  • S - Scatter unplaced pieces neatly to perimeter tray
  • Space + Drag - Pan table view
  • F - Toggle Fullscreen mode
  • M - Mute / Unmute audio effects and ambient music
  • P - Toggle guide preview thumbnail
What browsers and devices are supported?

JigSaw Land runs smoothly on all modern WebGL-compatible browsers, including Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge, and Opera across iOS, Android, macOS, Windows, and Linux.

Still Have a Question?

Our player support team is happy to help with any technical inquiries or feedback.

Contact Support Team